Shipping policy

1. Order Processing Time

All orders are processed within [1–3] business days (excluding Sundays and public holidays).
Once your order is processed, it will be shipped and you will receive a tracking link/message.

If we are experiencing a high volume of orders, processing may be delayed by a few days.

2. Shipping Time

Estimated delivery time depends on your location:

Local/Metro Cities: [2–5] business days
Other Cities/Towns: [4–8] business days
Remote Areas: [6–12] business days

Delivery times are estimates and may vary due to courier delays, weather, or other reasons.

3. Shipping Charges

Shipping charges are calculated at checkout.

Standard Shipping: ₹[amount]
Free Shipping: Available on orders above ₹[amount] (if applicable)

4. Order Tracking

Once your order is shipped, we will send tracking details to your registered email/phone number.

You can track your order using the tracking link provided.

5. Delivery Issues

If your order is delayed or not delivered, please contact us at:

📧 Email: [jiiiranaji54@gmail.com]
📞 Phone: [+91 6398201603 ]

We will assist you as soon as possible.

6. Incorrect Address

Please ensure your shipping address is correct at checkout.

If an order is returned due to an incorrect or incomplete address provided by the customer, we will not be responsible for the delivery failure. Re-shipping charges may apply.

7. Damaged or Missing Products

If you receive a damaged product or missing item, please contact us within [24–48] hours of delivery with:

Order number
Photos/video of the product and packaging

We will investigate and provide a replacement/refund as per our policy.

8. Cash on Delivery (COD)

If Cash on Delivery is available, please ensure you are available at the delivery address.
If the customer refuses the COD order, future COD orders may be blocked.